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Specialist and Enthusiast Scheme (SEVS).

Use the blue circle at lower right of this screen to send us a message. Still Having Trouble with Your Propertyware Connection? Then click "Refresh Account" and follow the prompts until the link is fixed.

To refresh the connection, just click on the small gear icon at the far right side of your property management company name. If Stessa hasn't imported new transactions for more than a couple weeks, you may see a red "Action Required" notice next to your Propertyware account. Refreshing and Troubleshooting the Connection We'll take a look and get it sorted out for you. If you're still not seeing new transactions after 24 hours, open a support conversation by clicking on the blue circle at lower right. If you have a lot of data to import, it can sometimes take up to 5 minutes (or longer), so please be patient. Once finished, you should start to see data populating on your Transactions page. In the meantime, you can navigate away from the page and complete other tasks if you like. The indicator will refresh every 30 seconds until it's finished. If successful, you should then see a "Refreshing" indicator, which means Stessa is fetching data from your Propertyware account. Next, enter the full URL where you typically login to Propertyware (it should end with "./owner.action"), along with your username and password. To establish your Propertyware connection, simply visit your External Accounts page and click the "+ Add Property Manager" button. If your property manager has entered a nickname or an incomplete address for a property in Propertyware, ask them to input the actual address before trying to connect your Stessa account to Propertyware. Stessa's connection to Propertyware works best when the property address in Stessa closely matches the property address in Propertyware. If your PM is using something other than AppFolio or Propertyware, use the forum Wishlist to vote for your preferred PM integration.Ĭlean Up Your Property Addresses in Propertyware

Just add your Propertyware credentials to Stessa and your income and expenses will import seamlessly! There's no reason to manually enter transactions in Stessa if your property manager is already reporting them via Propertyware.